Privacy Policy

Last updated: January 2026

When you use Kuhnic services and products you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, store, use and or share, why we collect it and what we do with it. We are committed to making sure your personal data stays safe and secure. Our privacy policy covers how we treat your data and your rights to access, update or have it deleted. It's based on the principles of the General Data Protection Regulation (GDPR).

1. Introduction & General Terms

We are committed to protecting your personally identifiable information (the "PII") when you use our Services. This Policy also applies to PII collected through the mobile version of our website, independently of the mobile operative system, mobile device, or browser you use to access it.

By accessing or using our Platform, you affirm that you have read, understood, and agreed to this Policy, our Cookie Policy and our Terms. This Privacy Policy relates to our use of any personal information we collect from you via:

  • Any Kuhnic website that links to this Privacy Policy
  • Social media or official Kuhnic content on other websites
  • Applications and Software development kits

2. What Does Kuhnic Do?

Kuhnic AI is an AI-driven division of Transputec Ltd, specializing in automating business workflows through custom-built enterprise AI solutions. Our offerings are designed to integrate seamlessly with existing systems, enhancing efficiency and reducing operational costs.

3. What Information We Collect

We collect two types of information: the information you give to us and information we collect from you. The Kuhnic website does not generally capture or store any personal information about individuals who access it, except where they voluntarily choose to give us personal details.

Personal Information may include:

  • Phone number
  • IP address & geo-location
  • Email address
  • Usernames and credentials

Commercial Information may include:

  • Business name and address
  • Commercial contacts list
  • Telephone number

Non-Personal Information may include:

  • Number of clicks
  • Platform type
  • Anonymized data

Technical Website Information may include:

  • HTML5 local storage
  • Browser cache
  • IP Address
  • Cookies
  • Navigational data

4. How We Process Your Information

We may process your information to improve and provide and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process this information for other purposes with your prior consent. Information is only processed when we have a valid legal reason to do so.

5. Sensitive Personal Information

We may process sensitive personal information, when necessary, with your consent or as otherwise permitted by applicable law.

6. Keeping Your Information Safe

We have rigorous processes and procedures in place to protect your personal information (PII). To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Your personal information is protected in several ways, including firewalls, data encryption, physical & administrative access controls to the data and servers.

7. Your Rights

Based on your location, the applicable privacy law may mean you have certain rights regarding your personal information. For the purposes of the General Data Protection Regulation ("GDPR"), in the European Union, we are a "data controller" of the PII you provide to us.

Your rights include:

  • Right to be Forgotten: You can request to have your entire Personal Information removed from our service.
  • Right to Data Portability: You may request us to send you any PII in our possession in a commonly used, machine-readable format.
  • Right to Data Access: You can ask us to confirm how and where your PII is being stored and processed.
  • Right to Data Rectification: You have the right to obtain rectification of inaccurate PII concerning you.
  • Right to be Informed: You have the right to be informed about the PII we collect and how we process it.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time.
  • Right to Object: You have the right to object to us processing your PII.
  • Right to Complain: You have the right to file a complaint with supervisory authorities.

8. Privacy Requests

You retain the right to access, amend, correct, or delete your PII where it is inaccurate at any time. To do so, please contact us. Your privacy request must include:

  • Your complete name, address and/or e-mail address
  • Documents establishing your identity
  • A clear description of the PII you seek to enforce rights over

9. Web Browser Cookies

Our Cookie Policy explains what cookies are and how we use them, the types of cookies we use, the information we collect using cookies and how that information is used, and how to control cookie preferences.

10. How We Use Your Information

We will use the information we collect to provide, personalise, maintain and improve our products and services. We do not sell, rent or lease your personally identifiable information. We only disclose your PII to third parties in specific circumstances (e.g., compliance with Law and enforcement agencies).

This includes using the information for:

  • Providing our services and dealing with your requests
  • Service administration purposes
  • Providing you with email newsletters (if subscribed)
  • Identifying user locations and blocking disruptive use
  • Protecting and improving our services

11. Marketing Communications

Kuhnic will only send you emails or otherwise contact you for marketing purposes where you have agreed to this. You can unsubscribe from marketing communications at any time.

12. Information Sharing

We will keep your information within Kuhnic except where disclosure is required or permitted by law. We use third parties to process your information on our behalf (e.g., specialist service providers), and we require these third parties to comply strictly with our instructions.

13. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

14. Users Under 18

Please do not create an account if you are under 18.

15. Changes to This Policy

This Privacy Policy may be updated from time to time. We will not reduce your rights under this policy without your explicit consent. We will post any Privacy Policy changes on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact:

Data Protection Officer

Transputec

19 Heather Park Drive, Wembley, London, HA0 1SS

Email: support@transputec.com

Data Controller: Mr Sonny Sehgal
Email: sonnys@transputec.com